Frequently Asked Question
We accept various payment methods, including credit cards, debit cards, net banking, UPI, wallets and more. You can find the complete list of accepted payment methods during the checkout process.
We recommend gentle hand-wash and dry in shade, avoid direct ironing on embellishments.
We offer a wide range of sizes to cater to different body types. Our Size Chart can be found on every product page to help you find the perfect fit.
Our standard delivery duration is 6 to 10 working days.
We frequently run promotions and offer discounts to our loyal customers. To stay updated on our latest offers, subscribe to our Newsletter and follow us on social media.
You can reach our customer support team at support@poshakchikanstudio.com. We are here to assist you with any questions or concerns.
We offer a hassle-free return and exchange policy within 7 days of purchase. Please visit our Exchange and Return page on our website for detailed information.
You can track your order on our Order Tracking page by logging into your account. You’ll also receive email notifications with tracking information.
Yes, we offer international shipping to many countries. You can place an order directly on our website, and we will ship it to your location. Shipping costs and delivery times may vary depending on your country.
We ship all our domestic orders via renowned services such as BLUEDART, DELHIVERY and ECOM.
It is not mandatory to create an account to shop with us, but we highly recommend it. By creating an account, you’ll be able to track your order details and keep track of your order history easily.
You can create an account by signing up with your email address on our website.
Simply browse through our collection, select the items you wish to purchase, add them to your cart, and proceed to checkout. You can enter your shipping details and payment information to complete your order.
We offer multiple payment options including UPI, Net Banking, Debit Card, Credit Card, Wallets, and Cash on Delivery (COD).
If you need to modify or cancel your order, please contact our customer support team at support@poshakchikanstudio.com.
You can use your discount code at the payment page while checking out. Simply enter the code in the coupon box to apply for your discount.
Once your order is confirmed, we will send you a confirmation email with the details of your order.
Orders are typically processed within 24-48 working hours after the order is placed.
For prepaid orders, shipping is free. For COD orders, there will be a shipping charge of ₹99/-.
If you need to change your shipping address or items, please contact our customer support team at support@poshakchikanstudio.com within 24 hours of placing the order.
If there is a missing item, please reach out to our customer support team with parcel opening video at support@poshakchikanstudio.com.
In case you’ve received an incorrect or defective item, please contact our customer support team with parcel opening video at support@poshakchikanstudio.com.
If you haven't received your parcel within the estimated delivery duration, please track your order on our website for updates. If there is no update or if you're facing any issues, please reach out to our customer support team at support@poshakchikanstudio.com for assistance.
At Poshak Chikan Studio, we specialize in handcrafted garments that showcase the delicate art of Chikankari embroidery. Our collection includes a wide variety of traditional and contemporary clothing, such as kurtas, tops, sets, and dresses, all with intricate embroidery.
Poshak Chikan Studio is in the heart of Lucknow, Chowk. A place renowned for its rich heritage and Chikankari craftsmanship.
If you have accidentally placed a duplicate order, please contact our customer support team at support@poshakchikanstudio.comimmediately, and we will assist you.
Yes, we deliver all over India. You can place an order with us for delivery within the country.
Yes, we offer nationwide shipping across India. No matter where you are, we ensure timely delivery.
No, there are no hidden charges. You will only pay for the products and shipping as mentioned at the time of checkout.
Yes, it is completely safe to use your Credit/Debit card on Poshak Chikan Studio. We use secure payment gateways to ensure the safety of your transaction.
Refunds are initiated within 1-2 working days after your return request is processed.
Yes, you can place your order through Call, WhatsApp, Instagram, or Facebook. Simply contact us via any of these medium, and our customer support team will assist you in placing your order.